Terms & Conditions

Last updated: October 14, 2026

1. Company Information

AirlineReservations-USA.online is operated by Easy My Trips Ltd, a company registered in the United Kingdom under company number 14627302. The website name is used to identify our online service and is not a separate airline company.

2. Acceptance of These Terms

These Terms and Conditions apply to your use of this website and to any assistance service you request from Easy My Trips Ltd through this website or our published contact details.

By accessing the website, you agree to comply with the terms that apply to your use of it. If you do not agree with these terms, please do not use the website.

If you purchase or otherwise agree to a service, the specific service details, charges, and applicable conditions will also apply. Any additional terms must be communicated to you before they become binding.

3. Nature of Our Services

Easy My Trips Ltd provides independent telephone assistance for travel-related enquiries. Depending on the request, assistance may include explaining general procedures, discussing available options, or directing customers to an airline or other travel provider.

The assistance available depends on the nature of your enquiry and the services we can actually provide. We do not guarantee that every request can be completed by our team.

We are not an airline and do not operate as an airline's official customer service department. Unless a specific relationship is expressly disclosed, we are not affiliated with, endorsed by, or authorized to act on behalf of an airline or other travel provider.

An IATA agency code, where displayed, should not be interpreted as a representation that every airline or travel provider has appointed or endorsed us. Any specific accreditation or authorization will be described only where applicable and substantiated.

4. Airline Bookings and Third-Party Providers

Airlines and other travel providers establish their own rules for bookings, fares, ticket changes, cancellations, refunds, baggage, seats, special assistance, and other travel arrangements.

Where your enquiry relates to a booking held by an airline or another provider, that provider may need to review or approve the requested action.

We cannot override an airline's fare rules, guarantee availability, compel a provider to issue a refund, or guarantee approval of a booking change or cancellation.

Unless the applicable service terms expressly state otherwise, the airline or relevant booking provider remains responsible for its own ticket conditions, operational decisions, and any travel product it sells.

5. Service Fees and Payment

Any fee charged by Easy My Trips Ltd for an assistance service must be disclosed before you agree to purchase that service. You should understand the service being provided, the amount payable, and any applicable conditions before authorizing payment.

Our service fees, where applicable, are separate from airline ticket prices, fare differences, taxes, penalties, and charges imposed by airlines or other providers. A third-party provider may apply its own charges under its policies.

Do not proceed with a paid service if you do not understand the applicable charges or the service being offered. You may ask for clarification before agreeing.

We will not describe a service as free if a fee is payable for that service. Any advertised pricing or payment terms must be read together with the terms disclosed for the specific service.

6. Customer Responsibilities

When using our website or requesting assistance, you agree to:

• Provide accurate information relevant to your enquiry.
• Ensure that you are authorized to request assistance concerning the booking or travel arrangements in question.
• Review applicable service descriptions, charges, and terms before agreeing to a paid service.
• Check important travel details and provider requirements before making a travel decision.
• Use the website lawfully and refrain from attempting to disrupt its operation or security.
• Avoid sending unnecessary sensitive information, such as passwords or full payment card details, through ordinary email.

Delays or unsuccessful assistance may occur if the information supplied is incomplete, inaccurate, or cannot be verified.

7. Changes and Cancellations

Requests to change or cancel a travel arrangement are subject to the applicable airline or provider's rules, ticket conditions, availability, and any relevant legal requirements.

A requested change or cancellation is not confirmed merely because you have contacted us. You should obtain confirmation from the responsible airline or provider before relying on a change to your itinerary.

Additional charges, fare differences, penalties, or other restrictions may apply under the provider's rules. We cannot guarantee that a change or cancellation will be available or completed within a particular period.

8. Refunds

Refund eligibility for airline tickets and other third-party travel products is determined by the relevant provider, the applicable terms, and any mandatory legal rights.

Refunds relating to an assistance service purchased directly from Easy My Trips Ltd are handled in accordance with the terms disclosed for that service, our Refund Policy, and applicable law.

A refund of an airline ticket does not automatically establish whether a separate service fee is refundable. Likewise, the outcome of a service request does not remove any refund rights you may have under applicable law or the agreed service terms.

9. Travel Information and No Guarantee

Information on this website is provided for general informational purposes and to explain our assistance services. Airline rules, schedules, prices, and availability can change.

We do not guarantee a particular fare, seat, schedule, refund, travel credit, booking outcome, or processing time. Any outcome requiring a third-party decision remains subject to that provider's rules and procedures.

You should verify time-sensitive or important travel information directly with the airline or provider responsible for your booking.

10. Website Use and Intellectual Property

Website content, including text, layout, and original graphics, may be protected by intellectual property laws. You may use the website for lawful personal and informational purposes.

Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, republish, distribute, or commercially exploit protected website content without permission.

Airline names and third-party trademarks belong to their respective owners. Their appearance on this website does not imply ownership, sponsorship, affiliation, or endorsement.

11. Third-Party Websites

Our website may link to airline websites or other third-party resources for reference or convenience. We do not control those websites or their content, policies, security practices, or availability.

Visiting a third-party website or purchasing a third-party product may be subject to separate terms and privacy policies. You should review those terms before proceeding.

12. Limitation of Liability

Nothing in these terms excludes or restricts liability where doing so would be unlawful, including any consumer rights or other protections that cannot legally be excluded.

To the extent permitted by applicable law, Easy My Trips Ltd is not responsible for independent decisions or actions of airlines and other third-party providers, including their decisions about schedules, ticket conditions, availability, cancellations, or refunds.

Any liability arising from a service provided directly by Easy My Trips Ltd will be assessed under the applicable service terms and relevant law. Nothing in these terms is intended to remove rights or remedies that you are legally entitled to exercise.

13. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable data protection law.

By contacting us, you should provide only the information reasonably necessary for your enquiry. Do not send passwords, full payment card numbers, or card security codes through ordinary email.

14. Changes to These Terms

We may update these Terms and Conditions to reflect changes to our website, services, or legal requirements. The current version will be published on this page with its revision date.

Changes will apply as permitted by applicable law. Where required, we will provide notice or obtain agreement before applying revised terms to an existing service.

15. Governing Law and Consumer Rights

These terms are subject to applicable law. Where a governing law or jurisdiction provision may lawfully be applied, it will not deprive consumers of mandatory protections or rights available under the laws that apply to their circumstances.

If a provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

16. Contact Us

If you have questions about these Terms and Conditions or the services described on this website, contact Easy My Trips Ltd using the details below.